FAQ

Why ARTSPURE?

We are original sculpture manufacturer in China and other suppliers purchase from us. So We’ve very competitive price than any other Supplier.

Customization?

Sure! We are not only manufacturing qualify products. but also the customization works offering as well.

Price list?

Our Price range varies according to the size with thickness and customization.

Lead time?

  • Normal order: 1-3days. 
  • Customized orders: 7-15 days. 
  • Sculptures: 15-30days 

*we arrange production according to the chronological order in which the customer places his/her orders.

*Statutory public holiday and will cause delay sometimes.

What’s the payment term?

Conditions under Ocean shipping:

  • Normal order: 30% T/T deposit in advance, balance against the copy of B/L.
  • Customized order: 50% T/T deposit in advance.balance against the copy of B/L.
  • Notes: The balance will be paid before shipping if the shipment arranged by the client’s courier.

Conditions under express and air shipping:

  • All kinds order: Balance before shipping.

How to proceed the Payment?

We accept:

  • PayPal: 4.9% PayPal Service fee
  • T/T(wire transfer):No any service charged.
  • WestUnion: No any service charged.
  • For large amount. we accept L/C.

What’s the payment term?

Conditions under Ocean shipping:

  • Normal order: 30% T/T deposit in advance, balance against the copy of B/L.
  • Customized order: 50% T/T deposit in advance.balance against the copy of B/L.
  • Notes: The balance will be paid before shipping if the shipment arranged by the client’s courier.

Conditions under express and air shipping:

  • All kinds order: Balance before shipping.

Importer Security Filing 10+2 (United States Clients)

The US clients must do the importer security filling before the vessel dispatched.

You can read this documentation from US Customs.→ ISF 10+2

How to Ship My orders?

By Express — Door to Door

For samples or small orders, we adopt air express courier.

The choice of courier varies according to different country, but most countries currently have a choice of some or all of: DHL, UPS, FedEx and Aramex. China EMS is also available for certain countries. Delivery time is usually around 3-7days by DHL, UPS, FedEx, Aramex and 7-15days by EMS, depending on the country.If your address is remote area. there’s additional remote area service cost from express company. you can check this documentation for the remote area list

By Air — Door to Airport

For medium and urgent orders, we adopt bulk air shipment.

You can have your forwarder to help you collect the goods at your airport. The price of air shipment is much better than by express and speeder than by sea. Delivery time is usually around 3 days to your local airport.

By Sea — Warehouse to Seaport

For larger orders, we adopt sea shipping.

It takes a little longer time but it’s the cheapest way for delivery, usually 15-30 days to your local customs. Customs clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment. In any cases where additional paperwork is required for customs clearance, we will assist you as much as possible.